Seal Speak Support

Live captions for conversations, on your device.

Need help or found a problem? Email gil.eskayo@icloud.com. Please say which device you use (for example iPhone 17) and what happened. Every message is read by a person.

Questions

Does Seal need the internet?

Only once. The first time you start, your device may download Apple's speech files. After that, Seal captions with no internet connection, including in airplane mode.

Does Seal record or upload my conversations?

No. Sound is turned into text on your device and the audio is never kept. If you tap [ Save ], the text of that conversation stays on your device for 30 days so you can reread it, then it's deleted. See the privacy policy.

What does Seal cost?

$4.99, once. There are no ads, no subscriptions and no in-app purchases.

Which devices and languages does it work with?

iPhone 12 or newer with iOS 26 or later. Seal is iPhone only for now, and captions are in English.

Why does it say "Speaker 1" and "Speaker 2"?

Seal starts a new line when the voice changes and labels it Speaker 1, Speaker 2. It goes by the sound of the voice, so it can mix people up, especially similar voices. It doesn't know who anyone is.

The captions got a name or word wrong.

Captions come from your phone's speech recognition and can get words wrong, names most of all. For anything important, check with the person speaking.

The screen says "I can't hear anything".

The microphone is hearing almost nothing. Check that nothing is covering the bottom of the phone, and place the phone flat on the table between you and the people talking.

Captions stopped by themselves.

The screen will say why. Tap Start again to carry on. If it keeps happening, please email us.

How do I delete saved conversations?

Tap the list icon at the top right of the captions. Open a conversation and tap [ Delete ], or tap [ Delete all ] at the bottom of the list. Saved conversations are also deleted automatically after 30 days, and when you delete the app.

How do I send a conversation to someone?

Open it from the list icon and tap [ Share ]. Your iPhone's share sheet opens, so you can send the text to Notes, Messages, Mail, Files or AirDrop. To copy just a few words, hold a word, drag the handles, and tap [ Copy ].